Connersville Credit Bureau (CCB) is a second generation, family owned and operated agency since 1968. Our President served as President of the Indiana Collectors Association (ICA) 2009-2013 and has served over nineteen years on the ICA Board of Directors.
Our management has over 55 years combined experience in the credit and collection industry. Over two-thirds of our collectors have over twenty years on the job with our firm. Our experience aids us in greatly exceeding industry averages of recovery while maintaining professional and ethical conduct.
Our personnel possess a complete knowledge of all current federal and state laws pertaining to debt collection. They have attended numerous industry sponsored schools relating to collection technique and law. Our staff has extensive training pertaining to Fair Debt Collection Practices Act (FDCPA) and HIPPA Regulation. Continuing education is ongoing.
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